Venue ticketing

    Museum ticketing that fits exhibits, memberships and donors

    Museums need more than a generic cart. TixSimple supports timed-entry tickets, member discounts, donation tickets, and custom fields for school groups or special exhibitions.

    Museum gallery interior with visitors viewing exhibits in daylight

    How this type of ticketing works

    Museums often balance free general admission with ticketed special exhibits, member previews, and fundraising events. TixSimple lets you run all of these from one platform, with separate ticket types and sale windows for each exhibit.

    Visitors buy online, choose a date and time, and receive a QR code by email. Members can enter a promo code or use email-based special pricing so their discount is applied automatically. Donors can add a donation ticket with a suggested amount and minimum.

    What to set up in TixSimple

    1. 1Create an event for each exhibition or for ongoing museum admission.
    2. 2Add ticket types: General, Member, Senior, Student, Child, Donor.
    3. 3Set capacity and timed-entry windows for popular exhibits.
    4. 4Upload a member email list for automatic special pricing.
    5. 5Add custom fields for school group names, accessibility needs, or guided tours.
    6. 6Connect Stripe and embed the event page on your museum website.

    Fee example: Adult special exhibition ticket

    A $18 ticket carries a TixSimple platform fee of $0.56 (1.3% + $0.33). If you sell 500 tickets, the total platform fee is $280. Stripe processing is separate and you choose whether to pass fees to the buyer or absorb them.

    Ticket price

    $18

    Platform fee

    $0.56

    Net revenue

    $8,720

    Memberships, donations and group visits

    Museums rely on repeat visits and donors. TixSimple's donation ticket type lets visitors name their own price above a minimum, and coupon codes make member pricing easy. For larger institutions, the Advanced Ticketing+ event app can add audio tours or member-only content.

    • Donation tickets with suggested and minimum amounts
    • Member and patron coupon codes
    • Group and school field-trip pricing
    • Event app add-on for audio tours and scavenger hunts

    Frequently asked questions

    Can we offer free admission and still track visitors?

    Yes. Create a free ticket type with a per-slot capacity. TixSimple does not charge platform fees on free tickets, and you still collect names and emails for your mailing list.

    How do memberships work?

    Upload a CSV of member emails in the discount section. When a member buys with that email, their discount applies automatically. You can also create a public coupon code for members to enter at checkout.

    Can we sell tickets for a member preview?

    Yes. Create a separate ticket type or event for the preview, set the capacity, and limit it to member coupon codes or email lists.